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RETURN POLICY
Return
A user who wishes to return a product must address this request directly to the Seller. In case, when a dispute cannot be resolved, MAGGEX may assist in the following manner described below.
Expedited return
To speed up the return process, when the Buyer is dissatisfied with the product, but the product has no flaws, MAGGEX writes off MAGK Points from the Seller’s account.
MAGGEX provides the Buyer with the opportunity to put a previously purchased product back on the platform and get back all spent MAGKs. This is possible when the product is not damaged, does not match the style or design, or was simply purchased by mistake.
In this return option, the seller’s rating does not decrease
